Using technology and fixing technology are two completely different things – while almost everyone knows how to make use of their favorite tech toys and gadgets, if something is to go wrong with them then we are usually at a loss. You are not alone if you find yourself scratching your head at a certain issue and being unsure as to what your next steps should be.
For companies, this problem exists too. They have many staff who are using tech products and information technology applications which require the right kind of management and maintenance in order to keep them running smoothly.
This is exactly why so many businesses make use of an Outsourced IT Support Provider to handle all their IT System needs and provide proactive suggestions to keep them ahead of the technological trends.
What exactly is Outsourced IT Support?
If you entrust all of your IT Support needs to an external company to manage and maintain, you are using Outsourced IT Support. If you are wanting to modernize your IT systems and minimize IT headaches, then using an IT Support Provider is needed.
There are many things a Managed IT Support Partner provides. Generally, IT Support will enhance your organisation with Microsoft Cloud solutions, help your staff work faster and smarter, support your businesses growth with proven IT experience, and make sure that you are always two steps ahead of your competition.
What Kind of Businesses Use IT Support?
There really is no limit to what kind of business could benefit from IT Support. If you look at companies that are based in the UK, there are hundred which make use of Managed IT Services. The kind of IT Support businesses trust, is often those with Tier-1 ratings and who are proud Microsoft Partners. TechQuarters is an award-wining Tier-1 CSP based in London and know just how valuable a proper IT Support Provider is.
Not only does your support need to cover technical issues and fixes, but your applications and systems such as Microsoft Office 365 need to be maintained too. If you are a business looking to grow, then you need the right Office 365 Support. When you take your entire technological landscape into consideration, you can see just how important it can be to have an Outsourced IT Support Partner.
Microsoft Office includes your apps such as Word, Excel, Teams, Outlook, etc. All which are super important to keeping your business running smoothly. There are even legal regulations one needs to adhere to when it comes to IT for businesses. For those companies in the UK, they want to have the peace of mind that their partner is providing Managed IT Support London regulations will approve of.
Top 7 Most Common IT Problems Outsourced IT Support Providers Deal With
So, what are the most common IT Support problems these companies deal with? Let us give you the run down.
- “I can’t remember my password.” – we’ve all been there!
- “My computer won’t start up at all.” – the key here is not to panic, there is usually a solution that your IT technician can help with.
- “I’ve erased an important file.” – with secure backups, your data is always safely backed up.
- “I cannot connect to my printer anymore?” – this can usually be resolved remotely by your tech support, It’s not the end of the world!
- “Why is my internet so slow?” – once again, your remote IT technicians can usually diagnose the solution quickly and remotely.
- “My USB device isn’t recognized, what can I do?” – sometimes a quick reset is all that is needed.
- “My wireless device keeps disconnecting.” – your IT Support desk will be available 24 hours a day and make sure your connections are strong and reliable, so this does not happen.
Thinking about all of these IT problems, you can now see why having a trusted IT Support Partner is so important for any sized business. To ensure things are running smoothly, and things are being managed correctly in terms of your IT structure. Many problems are software issues, but the secret is knowing where to start looking which is exactly what an experienced IT Technician can help with!
Their knowledge and expertise allow them to quickly decipher what could be the problem and get to the bottom of finding a solution as fast as possible. Without these guys helping you, your IT Infrastructure would be unmanageable and cause you more problems than you would like to deal with.