Your home is one of your most important and expensive assets.
Unfortunately, there are a lot of unprofessional and inexperienced people out there trying to take your money. They can damage your property in the process! Ensure you get the best possible service by asking these 7 important questions when hiring your next pressure washing company. We want you to be 100% satisfied with the work, so you can rest easy knowing your home is in good hands.
As one of the leading pressure washing services in Fort Worth, these are questions we would ask when hiring a pressure washing company.
You can also check out Hotsy of Houston for more information.
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Ask If They Can Handle The Job
This may seem like common sense, but you’ll be surprised how important this is to ask your bidding pressure washer. A well-established pressure washing company will have the experience and equipment to handle even the toughest jobs. Therefore, it is important to state your needs, expectations, and timeline very clearly.
You need to understand that each pressure washing contractor is different. Not all contractors have the ability to complete a job within a given time frame. Before you decide on a vendor to work with, make sure they understand the job. Ensure they are confident they can complete the work without damaging your property.
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Ask for Insurance Papers
It is important to ensure that the pressure washing vendors you hire have insurance.
One of our pressure washing employees once was wrapping up a job. He went to unhook his hose from the client’s water spigot. The rusted water spigot broke off completely causing a deluge of water to pour out from the broken pipe.
Our employee ran to the front of the house and turned off the main water line and informed the client.
Fortunately, we carry very good insurance, and the insurance company covered all the damage. The client was very thankful for how our employee handled the situation.
If this client had hired a pressure washing company that did not have insurance, this would have turned out very differently for the client. Always ask to see the vendor’s insurance information.
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Ask for a Price Estimate
We understand that you want high-quality pressure washing services for your property’s curb appeal. We also know that the price of the service will often be a factor in your decision.
Reputable cleaning companies will offer an inspection free of charge and provide price estimates in person. If someone quotes you $99 over the phone, you should ask yourself why it’s so cheap.
How can an individual properly assess the time, equipment, and solutions needed to complete a job properly without seeing the problem in person? If someone provides you a low quote because they are newer and trying to build up a portfolio, that is something you should take into consideration before choosing your vendor. There’s no right or wrong answer here, but you should make a decision fully aware of the situation.
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Check their past work for quality
Review sites are a great way to assess pressure washing companies. You can quickly check their Google reviews to see if any customers have had negative or positive experiences with the company. Also, you want to actually read some of the more recent reviews and not just go by star ratings alone. Sometimes, unreasonable customers leave bad reviews when it’s not always the vendor’s fault.
In addition, you can request photos from previous jobs if a company doesn’t have enough reviews. Ask them to send you photos of their previous work. Pressure washing companies love taking photos of their work to show future clients. If they cannot produce these photos quickly, then that could indicate a red flag.
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Do they offer a customer satisfaction guarantee?
A good pressure washing company will stand behind their work and offer a strong customer satisfaction guarantee. As long as any complaints are reasonable, a good pressure washing company will make things right in the case of an accident or some other unfortunate situation. The pressure washing company should be able to verbalize this and have it in writing on their website.
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Flexibility
You should also ensure that your hire is flexible and attentive to your schedule. You should not hire someone who is rigid about hours or doesn’t work with your schedule. It is a sign of customer service when a pressure washing company works around your schedule.
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Ask if they are bonded
What does it mean to be bonded?
If a pressure washing company is bonded, then a bonding company is available to provide financial relief to a customer in case there is a serious complaint.
This is interesting because if a company is bonded, then they are probably professional enough to do the job well without any complaints. Moreover, a company that is not bonded may not be because they are not professional enough to do so. Also, many newcomers in the pressure washing business will not be bonded.
Before you sign on the dotted line, ensure that your pressure washer is bonded. This will help weed out any vendors that may put you at financial risk.
Final Thoughts
The tips mentioned above will help you choose the best professional pressure washing company for your home and business. However, to ensure that the company is legitimate and credible, it is important to inspect them before hiring them. You can find the best company in town by doing your research.
Now that you’re equipped to do so, go and find your perfect pressure washing partner!